Shipping policy

Shipping Policy

Last updated: 13 October 2026

Thank you for shopping at BH SHOP. This Shipping Policy explains how we process and deliver orders placed through https://bhshop.shop/.

1. Delivery Area

BH SHOP currently accepts orders for delivery within the United Arab Emirates only.

2. Shipping Fees

We currently offer free standard shipping within the UAE.

If any additional delivery-related charge applies to a particular order, it will be communicated clearly before the order is placed.

3. Order Processing

Orders are reviewed and prepared for dispatch after submission and any necessary confirmation.

We may contact you to confirm your order, delivery address, and telephone number before dispatch. Processing may take longer during public holidays, busy periods, or unforeseen operational disruptions.

4. Estimated Delivery Time

Our estimated standard delivery time is 1–3 business days.

This is an estimate, not a guaranteed delivery date. Actual delivery time may vary depending on your location, order processing, courier availability, public holidays, and other circumstances.

If a significant delay occurs, we will make reasonable efforts to communicate relevant information where possible.

5. Cash on Delivery

BH SHOP currently accepts cash on delivery (COD).

Please prepare the amount shown in your order confirmation and ensure that someone is available to receive and pay for the order.

If the courier cannot complete delivery, they may contact you to arrange another attempt, subject to their procedures.

6. Accurate Delivery Information

Customers are responsible for providing a complete and accurate delivery address and a working telephone number.

Please contact us promptly if you notice an error in your delivery details. We cannot guarantee that an address change will be possible after dispatch.

7. Tracking and Delivery Updates

Where tracking information is available from our delivery provider, we will share it or provide relevant delivery updates through the available communication channel.

Tracking availability may depend on the delivery service used.

8. Failed or Delayed Deliveries

If a delivery attempt fails, please contact us at mrsarkarbaha@gmail.com so we can help clarify the next steps.

We will review lost, delayed, or incorrectly delivered orders fairly and in accordance with applicable law. Nothing in this policy removes any mandatory consumer rights.

9. Damaged or Incorrect Orders

If your order arrives damaged, defective, incomplete, or incorrect, contact mrsarkarbaha@gmail.com as soon as possible. Include your order number and photographs where practical.

We will review the issue under our Return and Refund Policy and applicable law.

10. Contact Us

BH SHOP
Website: https://bhshop.shop/
Email: mrsarkarbaha@gmail.com

For delivery questions, please include your order number in your email.